CrewQuote is a cloud-based quoting, invoicing, and job management application designed for contractors and tradespeople operating in Canada. The Service is operated by CrewQuote (“the Company”), based in Ontario, Canada.
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada, including the Electronic Commerce Act, 2000 (Ontario), the Consumer Protection Act, 2002 (Ontario), the Canada Anti-Spam Legislation (CASL), and the Personal Information Protection and Electronic Documents Act (PIPEDA).
You must be at least 18 years of age and legally authorized to operate a business or trade in Canada to use the Service. By using CrewQuote, you represent and warrant that you meet these requirements.
If you are using the Service on behalf of a business entity, you represent that you have authority to bind that entity to these Terms.
You must provide accurate, current, and complete information when registering. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You agree to notify us immediately at legal@crewquote.ca if you suspect unauthorized access to your account. We are not liable for losses arising from your failure to secure your credentials.
We reserve the right to suspend or terminate accounts that contain false information, violate these Terms, or have been inactive for an extended period.
CrewQuote offers both free and paid subscription tiers. Features available at each tier are described on our pricing page and may be updated from time to time with reasonable notice.
Payments are processed securely through Stripe, Inc., a PCI-DSS compliant payment processor. By providing billing information, you authorize CrewQuote and Stripe to charge the applicable subscription fees. Your payment information is stored exclusively by Stripe — CrewQuote does not store full credit card numbers.
Subscriptions are billed on a monthly or annual basis as selected at signup. You may cancel at any time through your account settings. Cancellations take effect at the end of the current billing period. We do not provide prorated refunds for partial periods unless required by law.
We will provide at least 30 days’ written notice before changing subscription prices. Continued use after the effective date constitutes acceptance of the new pricing.
All prices are listed in Canadian dollars (CAD) and exclude applicable taxes (HST/GST) unless otherwise stated. You are responsible for any applicable sales taxes on your subscription.
You agree to use the Service only for lawful business purposes. You must not:
We reserve the right to immediately suspend or terminate accounts engaged in prohibited activities.
You are solely responsible for the accuracy, legality, and completeness of all quotes, invoices, and client information you create or upload using the Service. CrewQuote does not verify the content of your quotes or the legal validity of your contracts with clients.
You retain ownership of all client data and business content you input. By using the Service, you grant CrewQuote a limited, non-exclusive licence to store and process that data solely to provide the Service to you.
The CrewQuote name, logo, software, design, and all associated materials are the exclusive property of CrewQuote and are protected by Canadian and international copyright, trademark, and intellectual property laws.
Nothing in these Terms grants you any right to use the CrewQuote name, logo, or branding without our prior written consent.
We strive to maintain high availability but do not guarantee uninterrupted or error-free access to the Service. Scheduled maintenance, unforeseen outages, or third-party service disruptions may result in temporary unavailability.
We reserve the right to modify, suspend, or discontinue any feature of the Service at any time. For material changes that affect paid subscribers, we will provide reasonable advance notice.
The Service may integrate with or link to third-party services (including Stripe for payments, Twilio for SMS, and mapping services). These third parties have their own terms of service and privacy policies, which you are encouraged to review. CrewQuote is not responsible for the acts or omissions of any third-party service provider.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY ONTARIO AND CANADIAN LAW.
We do not warrant that the Service will meet your specific business requirements, that results obtained from the Service will be accurate or reliable, or that any errors will be corrected.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN ONTARIO AND CANADA, CREWQUOTE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
IN ALL CASES, OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO CREWQUOTE IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) CAD $100.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability that cannot be excluded under Ontario or Canadian law.
You agree to indemnify and hold harmless CrewQuote and its officers, directors, employees, and agents from and against any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) any dispute between you and your clients; or (d) your violation of any applicable law or regulation.
Either party may terminate the agreement at any time. You may close your account through account settings or by contacting us. We may suspend or terminate your account for breach of these Terms, non-payment, or any reason we reasonably determine necessary to protect the integrity of the Service or other users.
Upon termination, you may request an export of your data within 30 days. After that period, we may permanently delete your account data, subject to our legal retention obligations.
These Terms constitute an “electronic agreement” under the Electronic Commerce Act, 2000 (Ontario). You agree that electronic signatures, agreements, and records have the same legal effect as their paper equivalents. Clicking “I agree,” completing registration, or using the Service constitutes your electronic signature and acceptance of these Terms.
When you use the Service to send commercial electronic messages (quotes, invoices, follow-ups) to your clients, you are solely responsible for ensuring compliance with the Canada Anti-Spam Legislation (CASL), including obtaining express or implied consent from recipients and including required unsubscribe mechanisms where applicable.
These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada. Any dispute arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.
Before initiating legal proceedings, you agree to notify us in writing and allow 30 days to attempt good-faith resolution. Nothing in this section prevents either party from seeking urgent injunctive relief.
We may update these Terms from time to time. We will notify you of material changes by email or in-app notice at least 14 days before the new Terms take effect. Continued use of the Service after the effective date constitutes acceptance. If you do not agree to updated Terms, you must stop using the Service and cancel your subscription before the effective date.
If any provision of these Terms is found to be unlawful, void, or unenforceable under applicable Ontario or Canadian law, that provision shall be severed, and the remaining provisions shall continue in full force and effect.
Questions or concerns about these Terms? Contact us: